Website Return & Refund Policy of www.turbotoolhire.co.uk
If you are not happy with your purchase, we will accept a return of anunused product within 14 days of original online purchase. Once we receive the returned item Turbo Tool Hire Limited will then give a full refund (Excluding shipping as we are unable to refund the initial shipping cost or return postage of your order unless the item(s) are found to be defective)
Please allow 1-2 weeks for your return to be processed.
Clearance (items marked with clearance banner) items are not eligible for a return.
Turbo Tool Hire Limited will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition, they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment; therefore, we recommend an insured and trackable postage service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. Please keep your original invoice so purchase can be confirmed.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return and no refund will be guaranteed until the product(s) have been assessed.